Please read these Terms & Conditions carefully before registering or using ace36. These terms constitute a legally binding agreement between ace36 and the user. Registering or using ace36 means you have accepted all of these terms.
Last Updated: 1 January 2026
Important: This service is intended for users aged 18 and above only.
Ace36 is an online gaming and Sports Betting platform for users in Bangladesh. By using the ace36 website or app, you confirm that you have read, understood, and agreed to all the terms and conditions stated here. If you disagree with any part of these terms, please refrain from using ace36.
Ace36 reserves the right to modify these Terms & Conditions at any time. Continued use of ace36 following any changes will be taken as acceptance of the updated terms. We therefore recommend that you review this page on a regular basis.
These ace36 Terms & Conditions apply in both English and Bengali. In the event of any conflict, the English version shall take precedence.
Ace36 offers a range of online gaming services including Sports Betting, Live Casino, slots, and fish games. All ace36 services are purely for entertainment purposes and operate within the framework of applicable law. ace36 may add or remove any service at any time without prior notice.
When registering with ace36, you must provide accurate and up-to-date information. Opening an account using false or misleading information is strictly prohibited and may result in immediate account termination.
Each user may hold only one account at ace36. If multiple accounts are found belonging to the same person, ace36 reserves the right to close all such accounts and forfeit any funds held in them. If multiple accounts are identified sharing the same IP address, device, or household, ace36 reserves the right to investigate.
It is your responsibility to keep your ace36 account password and login details confidential. Report any unauthorized access or suspicious activity on your account to ace36 support immediately. You must not allow any third party to use your account.
Ace36 may request KYC (Know Your Customer) documents at any time to verify your identity. This may include a national ID, passport, or other government-issued document. Withdrawals may be placed on hold until KYC verification is complete.
You must be 18 years of age or older to use ace36's services. In accordance with applicable law in Bangladesh, ace36 does not provide gaming services to minors. If a user is found to be underage, their account will be terminated immediately and all deposited funds returned.
Strictly Prohibited: No one under 18 years of age is permitted to use ace36. Providing false information about your age is strictly prohibited and may result in legal action.
Ace36 services may only be used where legally permitted. Accessing ace36 from a restricted region constitutes a breach of these terms. ace36 reserves the right to restrict its services to specific regions at any time.
Deposits and withdrawals on ace36 are easy via bKash, Nagad, Rocket, and bank transfer. All payment transactions are secure and encrypted. ace36 ensures fast payment processing with no hidden charges.
Warning: ace36 reserves the right to place payments on hold and request additional verification for any suspicious transactions. Where money laundering or fraud is suspected, the relevant legal authorities will be notified.
| Payment Methods | Deposit Processing Time | Withdrawal Timeframe | Currency |
|---|---|---|---|
| BKash | Instant | 5–15 minutes | BDT |
| Nagad | Instant | 5–15 minutes | BDT |
| Rocket | Instant | 10–20 minutes | BDT |
| Bank Transfer | 1–3 hours | 1–24 hours | BDT |
Ace36 regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms, which you should read carefully before accepting. ace36's bonus policy is fully transparent with no hidden conditions.
Bonus funds must meet a specified wagering requirement before they can be withdrawn. For example, a BDT 100 bonus with a 20x wagering requirement means you must place BDT 2,000 in bets. Wagering requirements may vary for each bonus and will be stated on the promo page.
Ace36 guarantees fully fair and transparent gaming. All games on ace36 use internationally recognized RNG (Random Number Generator) technology, ensuring every outcome is completely random and impartial.
If a technical error or server issue affects the outcome of a game, ace36 reserves the right to void that round and refund the wager. ace36 is not obligated to pay out winnings resulting from a software or system error.
The game history stored on ace36's servers is considered the definitive record. For any disputes, please contact the ace36 support team. ace36 will provide an initial response within 72 hours of a complaint being submitted.
Ace36 believes gaming should be fun and entertaining — not stressful. ace36 encourages all users to enjoy gaming responsibly. With ace36's responsible gaming tools, you can set your own limits and stay in control.
If you feel that gaming is having a negative impact on your life, please reach out to ace36 support. We are always ready to provide the help and information you need. For more details, visit our Responsible Gaming See page.
The following activities are strictly prohibited on ace36. Any breach of these rules will result in immediate account termination and legal action where applicable.
Consequences: For any of the violations listed above, ace36 may, without notice, suspend or terminate the account, forfeit all deposited funds, and notify the relevant legal authorities.
Ace36 takes the protection of your personal information seriously. ace36 never sells your personal data to third parties. The full details of how data is collected and used are outlined in ace36's Privacy Policy Available on the page.
Ace36 uses cookies to enhance your browsing experience. By using the ace36 site, you agree to the use of cookies. You can manage your cookie preferences at any time through your browser settings.
Ace36 may share your information only in the following circumstances:
You can request to close your account at any time through ace36 support. Please ensure all pending withdrawals are completed before closing your account. ace36 may also suspend or terminate a user's account under certain circumstances.
In the event of account termination for reasons other than a breach of terms, ace36 will endeavor to return any valid balance remaining in the account. Bonus balances are non-refundable.
Ace36 reserves the right to update these Terms & Conditions at any time. For significant changes, ace36 will endeavor to notify users in advance via email or an in-platform notification. Continued use of ace36 after any changes have been made will be considered acceptance of the updated terms.
Ace36 recommends that you revisit this Terms & Conditions page periodically. You can easily check whether any changes have been made by looking at the "Last Updated" date at the top of the page.
If you have any questions or complaints regarding these Terms & Conditions, please contact the ace36 support team. ace36's support team is available in Bengali 24 hours a day, 7 days a week.
Support Email: [email protected]
Ace36 takes all complaints seriously. ace36 aims to provide an initial response within 72 hours of a complaint being filed and a final resolution within 14 business days.
Ace36 Goes Beyond Compliance — We Protect Our Users
Ace36 operates under an international gaming license. All games are regularly audited by independent third parties.
All transactions and personal data on ace36 are protected with 256-bit SSL encryption. Your information is completely secure.
Ace36 processes withdrawals in an average of 15 minutes. No unreasonable delays, no hidden charges.
Ace36's entire support team speaks Bengali. Get your issues resolved without any language barrier.
All of ace36's rules, bonus terms, and payment policies are publicly available. No hidden conditions.
Ace36 prioritizes the wellbeing and mental health of its users. Limit-setting tools and support are always available.
Read the terms and conditions? Then don't wait — register at ace36 today and start playing with your welcome bonus.
18+ | Play Responsibly | Responsible Gaming Policy