Protecting your personal information is our top priority at ace36. This Privacy Policy explains what data is collected, how it is used, and how it is kept safe. Please read it carefully before using ace36.
Last Updated: January 1, 2026
GDPR Compliant: ace36's Privacy Policy follows international data protection standards.
Ace36 is a trusted online gaming and Sports Betting platform for users in Bangladesh. By creating an account or using ace36 services, you consent to the collection and use of your information as described in this Privacy Policy. ace36 respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains what information ace36 collects, why it's collected, how it's used, and what rights you have over your data. ace36 believes transparency is the foundation of trust, which is why this policy is written in clear, plain language so any user can easily understand it.
This Privacy Policy applies to the ace36 website, mobile app, and all associated services. It governs every aspect of your relationship with ace36.
Ace36 collects only the information necessary to provide its services — never anything beyond that. The types of data ace36 collects are detailed below.
When you register or use ace36 services, the following information is collected directly from you:
Certain information is collected automatically while you use the ace36 website or app:
| Data type | Purpose of Collection | Mandatory? |
|---|---|---|
| Name & contact | Account Creation & Communication | Yes |
| Identity document | KYC Verification | On Withdrawal |
| Payment information | Financial Transactions | Yes |
| Device & IP | Security & fraud prevention | Automatic |
| Gaming history | Responsible Gaming monitoring | Automatic |
Ace36 uses your information only for specific, legitimate purposes — never misused or used beyond what is permitted. All purposes for which ace36 processes your data are detailed below.
Marketing Communications: ace36 may send you promotional offers and updates. You can opt out of marketing communications at any time through your account settings.
Ace36 protects your data using the latest technology and industry-best security practices. Your information is always safe with ace36.
Warning: While ace36 maintains the highest security standards, no online service can guarantee 100% security. Keep your password and login details confidential, and contact ace36 support if you notice anything suspicious.
The ace36 website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve ace36 services. The different types of cookies ace36 uses are detailed below.
| Cookie type | Purpose | Duration | Category |
|---|---|---|---|
| Session Cookie | Staying Logged In | End of Session | |
| Preference cookies | Remembering language & settings | 1 Year | |
| Analytics Cookies | Site Usage Statistics | 6 Months | |
| Security cookies | Fraud detection | 30 Days |
You can manage or block cookies through your browser settings. Please note that disabling essential cookies may affect how some ace36 services function. Cookie settings can be changed after logging in to ace36.
Ace36 believes you have full ownership of your personal data. ace36 respects your rights and is committed to helping you exercise them.
You have the right to know what information ace36 holds about you. Contact support at any time to request a copy of your data.
If any of your information is incorrect, let ace36 know and it will be updated promptly.
Under certain circumstances, you may request that your data be deleted. However, some data may need to be retained due to legal obligations.
In certain cases, you may request that the processing of your data be restricted. ace36 will review your request and take the necessary steps.
You have the right to receive your data in a structured, machine-readable format.
You have the right to object to ace36's processing of your data, particularly where it is used for marketing purposes.
To exercise any of these rights, contact the ace36 support team. ace36 is obligated to respond to your request within 30 days.
Ace36 retains your information only for as long as necessary. Once that period ends, your data is securely deleted or anonymized. Certain information may be kept longer where required by law.
| Data type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal Compliance |
| Transaction Records | 7 Years | Financial Regulations |
| KYC Documents | 5 Years | AML Policy |
| Gaming history | 3 Years | Responsible Gaming |
| Cookie data | Up to 6 Months | Service improvement |
Ace36 strictly does not serve anyone under the age of 18. ace36 does not knowingly collect personal information from minors. Age verification during registration ensures that only adults can access the platform.
Important: If ace36 discovers that a minor has provided personal information, that data will be deleted immediately and the associated account will be closed. Parents or guardians who notice anything suspicious are encouraged to contact ace36.
Ace36 reserves the right to update this Privacy Policy when necessary. For significant changes, users will be notified in advance by email or platform notification. Continued use of ace36 after any changes constitutes acceptance of the updated policy.
You can always check the "Last Updated" date at the top of this page to see whether the policy has changed. ace36 recommends visiting this page regularly to stay informed.
If you have any questions, comments, or concerns about this Privacy Policy, please reach out to the ace36 support team. ace36's dedicated privacy team will handle your matter with the utmost care.
Privacy contact: [email protected]
Ace36 aims to resolve all privacy-related requests and complaints within 30 business days. For urgent matters, ace36 will endeavor to respond sooner.
Ace36's data protection measures meet international standards
Ace36 uses 256-bit SSL encryption. Every transaction and piece of personal information you share is fully secure and encrypted.
Ace36 never sells your personal information to third parties. Your data is used solely to provide our services.
Identity documents and files uploaded to ace36 are stored with the highest level of security. Unauthorized access is completely prevented.
At ace36, you decide which marketing communications you receive, how cookies are used, and when to close your account.
Ace36 commits to responding to all privacy-related requests within 30 days. Your concerns are never ignored.
Ace36's Privacy Policy complies with GDPR and international data protection standards. You benefit from world-class protection.
Your data is secure, your privacy is guaranteed. Join ace36 today and experience Bangladesh's most trusted gaming platform.
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